We are located in the Red Leaf business park in Donabate. We are not open for walk-in-sales rather we operate through our warehouse and online-shop. This helps to keep costs down and thus we can pass on the operational savings to you.
You can contact us through our Contact Us page.
You can phone us on +353 (0) 1 902 2177, our phone hours are Mon-Fri 10am 5pm closed Sat-Sun.
Sorry, no, not at this time.
You username is the email address that you signed up with.
Just click the login ling and select lost password, a reset password link will be sent to your email address.
Nearly all personal data we collect can be accessed through your account page when you log in If you require further information please contact us.
The verification process is dependant on the product you are purchasing. In general, we verify your identity through a process that requires you proving your identity though our verification process using recognised ID such as passport or drivers licence. Other details might be requested such as your IMC or NMBI PIN and proof of business such as VAT Number and company registration number.
Orders and returns
To purchase through Derma Direct first you need to register for an account. Once you have registered your account is Pending Approval. We then verify the account you have created this might mean contacting you directly. Typically accounts are approved within a few hours Mon-Fri. Once your account is approved you simply login and go through the shopping and checkout process.
Sorry, due to the nature of the products we sell you cannot check out as a guest.
Yes, you can send us a Purchase Order via email. Please note, you still require an account with us to avail of the purchase order option. Once we receive your purchase order it will be processed through the online ordering and order updates will be sent via the registered email account you used to set up the account.
Please read out Returns & Refunds page.